Mark Radford Design is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Mark Radford Design may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 1st December 2010.
What we collect
We collect Personal Information that you submit to us voluntarily. The Personal Information we collect includes, but is not limited to, the following: name, mailing address, web address, telephone number, e-mail address, and information contained in any e-mail or other communication you send to us or information you give to us in any other way.
Some personal information which Mark Radford Design collect is ‘sensitive information’. Sensitive information includes: information relating to a businesses website login details, company documents, important files, login details for your 3rd party accounts (e.g Google Analytics & Social Media profiles).
Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or where certain other limited circumstances apply (eg, where required by law).
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
To conduct business.
To send invoices for work completed.
We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Mark Radford Design may engage certain trusted third parties to perform function and provide services to us, including without limitation, hosting and management services, customer relationship services, database storage and management services, fulfilling orders, sending email, processing credit card payments or other functions necessary to our business; and Mark Radford design may share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use reasonable measures to maintain the security of your Personal Information. Even so, technical mistakes are possible. No company, including us, can fully eliminate security risks associated with Personal Information.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
if you have previously agreed to us using your personal information you may change your mind at any time by writing to or emailing us at [email protected]
if you have provided us with sensitive information you can request that this is not stored.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Mark Radford Design, 28 Mattersey Close, Bessacarr, DN4 7PZ
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Privacy Statement Updates
This Privacy Statement is subject to occasional revision, and if we make any changes in the way we use your Personal Information, we shall notify you by posting an updated Privacy Statement on this Web page. If you object to any such changes, you must cease using our website, products, or services. Continued use of our website, products, or services following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.